Sebastián Silva concocts a film that would have tickled Freud…and Karl Marx too. Without much of a heavy hand, the perils of the class system create an unusual tension for modern American audiences. We see the "suffering" of a domestic worker, Raquel. But with the current controversy of Latin American domestic workers in the U.S. as well as North American movies audiences programmed to unhappy oddballs pulling out the automatic weapons to exact revenge expectations the film sets-up are not ever realized. This is a character study of a woman, played with convincing and unnerving power by Catalina Saavedra, who has no emotional life outside the family she serves. They don't abuse her, but they have no understanding of her deep attachment to them, and we enter the story as things begin to fray.

Raquel is moody and has resorted to passive-aggressive behavior in dealing with the family. It's her birthday and she won't come into the party prepared for her because, she says, she's embarrassed. In fact, she's in control of everyone. It's a natural outcome of long-time maladjusted servitude where domestics are privy to the most intimate knowledge of family life, often knowing "secrets" about one family member that others don't know. But Raquel is near breaking because no one has ever considered her own emotional needs and unconsciously, she senses, "Life is short." Sensing the need for some kind of change, the mother decides to employ a second domestic to "help" Raquel, and the stage is set for high drama. Raquel takes offense that she's considered inadequate, but she too hasn't a clue as to what's ailing her. It takes several assistants before someone arrives and recognizes the needs that Raquel has been not only been deprived of, but also she's deprived herself. This second maid, Lucy, played with terrific abandon by Mariana Loyola is the key to the film. Lucy is everything the rest of characters aren't. She's fulfilled and happy. She knows herself and if something's lacking, she calls it out.

What's surprising is the filmmaker trusts the characters and doesn't pander to the audience's need for farce or melodrama. A scene where a frustrated second maid is locked out of the house by Raquel and winds up climbing a trellis to reenter seems perfectly natural. And while the emotional "breakthoughs" that Raquel will or won't make are modest, and there's no overt revolution by the domestics here, the change in Raquel from the beginning of the film to the final scene is substantial and beautifully played by Saavedra. Whether American audiences can stick with the modest goals that Sebastián Silva sets up is questionable, but the charm he finds in such a bleak situation is rare and always enjoyable.

The Maid (2009)

In some ways this film is extraordinary. It's small, limited in its setting, and it has a slightly predictable inevitability. But it is so seeringly well acted and filmed with an honest small budget honesty, it's hard not to appreciate. It also deals with a huge issue in many countries--the use of household help, often now from other, poorer countries, and the ironies and sadness that goes with this class structure.

Catalina Saavedra is "the maid" in this, and like the leading role in the even more astonishing "The Hedgehog" we get inside this person's modest and seemingly invisible persona to really get them, or part of them, for a brief spell. It's moving--it made me cry--and revealing. It's not like we don't know that live-in maids lead an unfair, often unhappy life (which they disguise from their employers). But we aren't often faced with it so plainly.

This also is revealing about the standard of living in Chile, which is one of the two or three South American countries fully above the "third world" status you might think at first. The fact it did so well in the United States (earning half a million dollars) is not because it was a glimpse of a foreign impoverished country, but because it resembled so well the situation in American households. Those with maids.

See this? Yes, certainly. It has a simple cinema-verite style, not quite home movies but shot almost entirely inside the house in a shaky camera. The plot might not be enough for some viewers--after awhile it is what it is without a lot of complications. Or at least not complications we haven't seen before. What carries it is the sincerity of the performances, especially Saavedra's.

The recent earthquake in Chile drew attention to the South American country, and so it makes "La nana" ("The Maid" in English) all the more interesting. Sebastian Silva's film focuses on maid Raquel (Catalina Saavedra) in a Chilean family's house. Raquel sees herself as a part of this family. She has been using so much chlorine to clean the house that she's starting to have dizzy spells, and so they try to bring in people to help her, causing her to react.

I see this movie not only as a look at this woman and her life, but also as a look at 21st century Chile. From what I've heard, the country is advancing in many ways, despite the earthquake (which was stronger than the one in Haiti last January). A young woman whom I know recently went there and lived with the Mapuche Indians, and also met the judge who prosecuted Pinochet. I guess that I can't fully relate that to the events portrayed in "La nana", but I definitely recommend the movie. Worth seeing.