"The Other End of the Line" is a decent film but it frustrated me to no end. It seemed that there was an awful lot of good but also a lot of clichés and a plot that seemed to need some editing. However, on balance, it's still worth seeing this multinational production.

When the film begins, you are introduced to and American named Granger--an incredibly shallow and difficult to like guy. One day, he receives a phone call from his credit card company, as his credit card has been compromised. Because him number has been stolen, he ends up spending a lot of time on the phone with the credit card rep, Priya. However, like many companies, they outsource this work to India and Priya has learned well to sound just like an American--and she tells Granger she lives in San Francisco, not Mumbai.

Over time, the pair talk more and more and Granger becomes interested in actually meeting her face to face. After all, his job is taking him to San Francisco. So, she hops a plane to San Francisco to meet him. However, she makes a lot of insane choices. First, she does NOT meet him in their prearranged location. Second, they end up meeting by chance and they begin to date--and she does NOT tell him that she's the lady on the phone. Third, she never tells him she's engaged--and this ends up causing LOTS of problems when her very protective parents drop everything and chase Priya to America. Through some silly misunderstandings, they think Granger has kidnapped her! What's next? See the film.

So here are the problems with the film. First, when the film begins Granger is a shallow, selfish jerk and is sleeping with another shallow, selfish jerk. This makes it VERY hard to care about him. Second, while you initially really like Priya, she lies again and again for practically no reason at all and ends up behaving rather selfishly herself. You know that by convention they SHOULD eventually have their happy ending together, but the writers just didn't provide the proper context for this. But, on the plus side, if you can ignore the clichés and predictability of the film, the supporting characters are WONDERFUL and the film has a nice sense of humor. In particular, Priya's father (Anupam Kher--who is ALWAYS wonderful) and Granger's boss (Larry Miller--I loved his bluntness combined with his sweetness) made the film very enjoyable. Overall, I say this is a very flawed but enjoyable film. Had they simply polished a few of the sharp edges, it could have been great. As is, it's a decent enough date movie if you are not especially demanding. Odd, though, how the weakest aspect of the film are the two main characters.

To our reviewers who give this film a "10", come on...you've got to be kidding.

To our reviewers who give this film a "0", come on...you've got to be kidding.

This is a run-of-the-mill love story. Nothing special and it has its flaws, but it has its moments, too.

The story idea is cute enough -- an ad agency man falls in "like" with a credit card call desk operator who sounds like an American woman, but is actually halfway around the world in India. The Indian call desk operator falls in love with the ad agency man. All this happens over the phone. So the Indian woman flies to San Francisco to meet Mr. Sexy Voice. Then there are the typical miscommunications and misunderstandings until...you guessed it...they live happily ever after.

So what are the problems? The main problem is the woman's father (Anupam Kher, a popular Indian actor). I don't like this portrayal at all. It really detracts from the film. It's not that the overall idea is bad; but it's not handled well at all...at least for American audiences. The other problem is that the young man's profession...well, why not take it a little seriously to lend some credence to the plot; instead it's handled at an almost juvenile level. And then there's the casting of Larry Miller as the hotel executive; Larry Miller has his place...this was not it.

On the other hand, it's nice that there was on-location shooting; it lent credence to the story line. Personally, I liked the chemistry between Jesse Metcalfe and Indian actress Shriya Saran. I think Metcalfe is significantly underrated. Let's face it, you don't get much more handsome than that, but in a number of films and television shows, I think he's at least a reasonably good actor (admittedly not one of the great actors...but few are),and this type of role is perfect for him. I was not familiar with Saran, but she is very pleasing in her role here.

Bottom line: this was a decent little love story. Perhaps with a better director it would have been a better film. I still give it a "7".

Well,I didn't have so much expectations from this movie.But the way it turned up,I kinda liked it pretty much. Its a perfect piece for 'getting-to-know' Indian women.Priya Sethi is well put up a character.Watch her character closely.There so much in it.And Shriya saran played it amazing,a perfect justice to the young innocent character dreaming high.You will definitely like Charlie(Austin Basis) too.Jesse metcalfe has done a fair job.Anupam Kher Also too good. This piece is much portrayed from Indian angle.Alhough sometimes the romance seemed to me induced sort of,but it went well at the spot.Women at call centres must watch it.

Fresh,alive,very much a positive romantic piece.Worth-watching!!